Training: Successful Conflict Control for Law Enforcement

Dates & Locations






In today’s digital age, law enforcement officers are the subject of more public scrutiny than ever before.  This one day class will focus on how officers can avoid allowing emotions to dictate the decisions that they make. 

Throughout much of his career, Deputy Superintendent Michael Walsh – Cambridge, MA. Police (retired), focused on community problem solving techniques and accountability.  During this time, Deputy Walsh had the opportunity to work with organizations such as the Police Executive Research Forum as well as the Massachusetts state wide initiative on police racial profiling.  In this course, Deputy Walsh will share his perspective on conflict issues facing the criminal justice world.

The content of this course is applicable to police professionals of all ranks – managers, supervisors, and officers.  Attendees will be exposed to topics such as:

  • Officer Responsibility to Self and Others
  • Recognizing and Understanding Risk
  • Implicit Bias/Blind Spots
  • Decision Making
  • Automatic Associations
  • Systems and Accountability
  • Case Studies


Cancellation & Refund Policy

GSPCC has a 10-day cancellation policy. Any cancellations less than 10 days from the class start date will not be refunded. Because seating in our courses can be limited, we ask that all cancellations be made at least 10 days prior to the class start date.

We understand there may be exceptions due to unforeseen serious events. If your cancellation is due to a serious issue and is not within 10 days of the first day of the class, GSPCC staff will evaluate the circumstances and work with you on a refund.